Information we collect
When you request a service, book an appointment, ask about a membership, or contact us, we collect information you provide, such as your name, email, phone number, vehicle details, service preferences, appointment information, and communication choices. Our booking and website providers may also process technical information, such as browser details, IP address, and cookies needed to operate their services.
How we use information
We use this information to respond to requests, arrange and manage appointments, provide vehicle-care services, support customers, maintain business records, and honor communication preferences. Promotional texts are sent only when you separately choose to receive them. Submitting an inquiry or booking does not automatically enroll you in marketing texts.
Service providers and disclosures
We use providers for website hosting, customer records, scheduling, and communications. They may process information needed to provide those services. We may disclose information when required by law or to protect lawful rights and prevent fraud. Mobile numbers are not sold or shared with third parties or affiliates for their advertising or promotional use. SMS opt-in records and consent are not shared for third-party marketing; providers may process them only as needed to support our messaging service.
Text messaging choices
You may separately opt into appointment confirmations, reminders, and service updates, or promotional offers. Both choices are optional and are not required to buy a service. Message frequency varies. Your carrier’s messaging and data charges may apply. Reply STOP to unsubscribe or HELP for assistance. You can also contact us using the details below. We retain consent and opt-out records to respect your choices.
Retention and security
We retain information as needed for services, business records, dispute handling, and applicable obligations. Access is limited to people and providers who need it for those purposes. No online service or transmission can be guaranteed completely secure.
Your choices and requests
Contact us to request access to or correction of your information, request deletion where applicable, or change communication preferences. We may need to verify your identity and retain records required for legitimate business or legal purposes. You may control cookies through your browser; restricting cookies can affect booking features.
Third-party services
Links and embedded booking tools may be operated by service providers. Their own policies also apply to information they process. Do not submit payment card details through ordinary messages or appointment notes.
Children
Our services are intended for adults arranging vehicle care. Please do not submit personal information about children through these forms.
Policy updates
Changes will appear on this page with an updated date.
Contact Rose Car Wash Spa
[email protected] · 401-465-7815
9490 NW 41st St, Suite 237, Doral, FL 33178
See our Terms & Conditions.